What Happens After Picture Day?
Bad service and NOT bad photography is the #1 complaint we hear from league coordinators THAT USE ANOTHER COMPANY!
We want your business back! We know that we must keep working hard to keep your league and parents satisfied AFTER photo day.
All photos are nicely organized in team packets with each child's order individually packaged within their team's packet.
Every parent gets their original order envelope returned to them. Some companies simply attach a label which is a data entry clerk's proof of what they order, not what the parent filled out. With our system, there is never a question of whether an order is accurate when parents get their original order form returned!
If any parent has any question or concern, they have THREE ways to contact us.
Photos will be delivered within 3 weeks of picture day.
Parents can call our customer service department SEVEN DAYS A WEEK! Yes, that's right, we are open every single day to help parents!
Parents can e-mail our help desk with any questions and will get a response the same or next day!
Parents can go to our automated website www.photographycustomerservice.com and resolve most issues by filling out a simple online form.
We have a NO QUESTIONS ASKED refund policy and even pay for return postage!
We Want Your
507 Oak Ave
Business Every Year!
Aurora, IL 60506